Yesterday, Erika and I went to Bed Bath and Beyond to use one of our gift-cards and something was definitely..."off" there. If you've ever been to a Bed Bath and Beyond in downtown New York City (i.e. the same exact one that I was in), you'd know that this place is amazingly frustrating because it's chalk-full of people, lines out the doors, and people generally not giving a damn about who they run into (typical for the city). Maybe it's the economy, but something was going on there yesterday. We walked in and an employee said "hello" to us. And then the next employee we came across said the same thing. And another. And another. In fact, EVERY worker we came across said "can we help you find something", "good afternoon", etc. Do I look like I'm a gimp or another genetic deformity? What happened to the snarky, stress-inducing attitude in workers? Why aren't they talking on their cell phones to their friends about the latest gossip and instead are helping customers? It was quite eery, seriously. I asked the checkout guy "What happened today, why are people so friendly?" and he said, "We're always like this". Uhhh...no you're not. But keep it up!
J. Riley, the first time I haven't been stressed in the place that is heaven for the wife.
There is always something good in bad. In such bad times people will reevaluate, service is going to get a new meaning and people will appreciate customers again. At least maybe till the next boom :)
ReplyDeleteYour right Bed Bath and Beyond is heaven for your wife. I LOVE that place...and have spent many of my hard earned dollars there. LOL
ReplyDeletethats so weird! ive been out and about the past two days at numerous different places around manhattan and brooklyn and ALL of the workers have not only been friendly, but theyve been HELPFUL! i swear this morning the pharmacist actually SMILED at me, which he has never done in the three years i've lived her.
ReplyDeletei think the world is ending. i really do...